Customer Experience
Jobs to Be Done: A Product Development Lens Paid Members Public
The jobs-to-be-done framework revolutionizes innovation by focusing on customer goals and desired outcomes, offering predictability, and transforming the process into a science, leading to more successful product development and market fit.
Gamification - The New Secret Sauce of EX and CX Paid Members Public
By leveraging gamification, Exponential Organizations create more enjoyable and rewarding Employee and Customer experiences. And this helps them become agile and resilient - To thrive and stay ahead of the curve.
Part I: What Will Be The Exciting Career Paths Created By Chat GPT And AI? Paid Members Public
AI, including chat GPT, is creating new career paths and job opportunities such as virtual assistant development. It is important to embrace AI's potential benefits, and Part II will explore AI Content Creation, a new and exciting career path.
