Leverage The Human Touch For Superior Digital Customer Experience Paid Members Public
Even in today's modern age, where technology plays a significant role in customer engagement, the power of human touch cannot be overlooked.
The Psychology Of Digital Transformation Paid Members Public
In reality, about 70% of organizational transformation initiatives fail to meet expectations. Having advised companies across industries for over two decades, I've found that managing the human element is crucial for digital transformation success.
Practicing Tactical Empathy to Accelerate Digital Transformation Success Paid Members Public
Mastering tactical empathy, the strategic use of understanding and empathy to influence others, is essential for business leaders to successfully navigate the complexities of digital transformation by addressing the emotional concerns of all stakeholders involved.
Leveraging AI to Make Better Decisions: A Guide For Managers Paid Members Public
In today’s fast-paced world, artificial intelligence isn't just an option—it’s a necessity for staying ahead. What do managers need to consider when utilizing AI to enhance decision making?
Transformation to a Circular Economy: By Applying Blockchain Technology Paid Members Public
Disruptive technologies also support the transition to a circular economy by radically increasing virtualization, de-materialization, transparency and feedback-driven intelligence. The shift requires innovative business models that either replace existing ones or seize new opportunities.
The Human Side Of Digital Business Transformation Paid Members Public
The successful execution of any transformation effort is characterized by changing fundamental beliefs and developing new behaviors in an organization, resulting in a long-term shift toward a new strategic direction.
